Refund policy

Returns & Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at support@litterbond.com. If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Once approved, you can expect a refund within 7 business days of contacting us. Please note that some financial institutions require additional time for the refund to be fully processed, and it may take longer for the refund to appear in your bank account.

Questions about returns? Reach us anytime at support@litterbond.com.

Defective or Damaged Products

Please inspect your order upon arrival and contact us immediately at support@litterbond.com if the item is defective, damaged, or if you receive the wrong item—we'll evaluate the issue and make it right.

Please include photos of the defective item, the specific area of concern, and proof of order delivery.

Customer Remorse

For orders cancelled due to a change of mind, the customer is responsible for return shipping costs. No restocking fee applies.

For any other questions regarding returns and refunds, contact support@litterbond.com.

Incorrect Address

If you've entered an incorrect address at checkout, please let us know immediately. Unfortunately, once your order has been dispatched, we cannot change the delivery address. We're unable to offer refunds on products sent to an incorrect address provided at checkout.